Are online payments via PayPal safe?
Yes. All payments made using PayPal go via their secure gateway.
What personal information do you collect and what do you do with it?
Is there a minimum order?
No. You can order one item or several; it’s entirely up to you.
How long does an order usually take?
Although goods will usually be dispatched within 72 hours (28 days for Special Orders) of full payment having been received and cleared please allow up to 28 days at certain times. Unfortunately I cannot accept responsibility for delays in delivery caused by any other third party.
What if I am not happy with my order?
Can I place an order if I’m outside the UK?
Yes, I’m happy to take orders from other countries. Please email with your requirements, in good time, before placing your order and I will advise you regarding postage costs.
How do I order and pay? . . . . . . .
You can place an order and pay online using my secure PayPal link or alternatively order by post. To order by post simply click this ORDER BY POST link and print off a copy of the order form, fill it in and send it to me with a cheque (made payable to Wondrous Wood).
If you have any other specific questions email me and I’ll do my best to answer your questions as quickly as possible.